Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Kiwi Burrow, we believe online casino gaming should be enjoyed as entertainment only. It should never be viewed as a way to earn money or solve financial problems. Always gamble with money you can afford to lose, and set strict limits on both time and spending.
Remember: the house always has a mathematical edge. Casino games are games of chance, and outcomes are random and unpredictable.
Age Verification
Online casino gaming in New Zealand is strictly reserved for individuals aged 18 years and over. It is illegal for anyone under 18 to participate in online gambling.
All Kiwi Burrow users must verify their age during account registration. We take age verification seriously and reserve the right to request additional proof of identity at any time.
If you are under 18, please do not create an account or attempt to gamble online.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:
- Chasing Losses: Gambling more to recover money you've lost
- Hiding Gambling Activity: Keeping your gaming secret from family or friends
- Loss of Control: Gambling longer or with larger stakes than intended
- Neglecting Responsibilities: Missing work, school, or family commitments due to gambling
- Using Gambling to Escape: Gambling to relieve stress, anxiety, or sadness
- Borrowing Money: Taking loans or using credit to fund gambling
- Unsuccessful Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
- Financial Problems: Experiencing debt or financial difficulties related to gambling
- Relationship Strain: Arguments with loved ones over gambling habits
- Irritability When Not Gambling: Feeling anxious or irritable if unable to gamble
If you experience any of these signs, please reach out for support immediately.
Self-Help Tools & Player Protections
Kiwi Burrow provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a 24-hour, weekly, or monthly period
- Loss Limits: Establish a maximum amount you're willing to lose in a set timeframe
- Reality Checks: Receive periodic reminders during gaming sessions showing your time spent and money wagered
- Session Time Limits: Set automatic session duration limits to prevent extended play
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access for a specified period
To access these tools, log into your Kiwi Burrow account and navigate to the Responsible Gaming settings. We encourage all players to use these features proactively.
Support Organisations & Resources
If you're struggling with problem gambling, professional help is available. Here are key organisations that can assist:
New Zealand
- Problem Gambling Foundation (Te Hiranga Toiora)
Free, confidential support for problem gambling in Aotearoa New Zealand
Website: www.pgf.nz
Helpline: 0800 664 262 (free call) - Gamblers Anonymous New Zealand
Support meetings and peer assistance
Website: www.gamblersanonymous.org.nz
International Resources
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom)
National self-exclusion scheme: www.gamstop.co.uk - Gambling Help Online (Australia)
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
If You Have a Problem, Seek Help Today
Problem gambling is treatable. Reaching out for support is a sign of strength, not weakness. Whether you're concerned about your own habits or someone else's, professional organisations in New Zealand are ready to help—confidentially and without judgment.
Contact the Problem Gambling Foundation today:
- Call: 0800 664 262 (free, 24/7)
- Visit: www.pgf.nz
You are not alone. Help is available.
Our Commitment
Kiwi Burrow is committed to promoting safe and responsible gaming. We comply with all New Zealand gaming regulations and provide resources to help our players maintain control. If you ever feel that your gaming has become problematic, we encourage you to use our self-exclusion tools or contact the support organisations listed above.
Your wellbeing is our priority.